208,000+ Tasks Completed
Small Gigs, Big Result.
Work from Anywhere – Join & Get Paid
208,000+ Tasks Completed
Work from Anywhere – Join & Get Paid
It is essential to understand how Solonot operates. Understanding the system will make you a better Freelancer and a better Employer. How are the frequently Asked Questions
Solonot is an outsourcing and crowdsourcing platform. Through our marketplace, clients can hire freelancers to perform tasks in areas such as promoting content on social networks, writing reviews, testing websites, data entry, downloading, searching, and installing programs.
People who do the tasks posted by employers and are paid upon completion.
Each person can only create one account. A user can be a Freelancer and an Employer at the same time. Any user who creates multiple accounts will be banned from Solonot permanently
Freelancers should only accept jobs they are capable of doing and finishing. Accepting a job and submitting a false or incomplete proof will raise a red flag. In most cases, three (3) red flags lead to account termination.
1. Carefully read the job description and required proofs. Submit clean and correct proofs only.
The employer has given you specific instructions. As long as you submit exactly what the employer asks for as proofs, you will be paid. Do not risk your proofs being marked as SPAM and your account being closed.
2. Do not submit the same proof for multiple job tasks.
3. Do not use Proxy or VPN. Your account will be closed as a result.
4. Do not create multiple accounts. All your accounts will be closed if the Admin has a reasonable evidence to that effect.
5. Do not submit one or two word responses, which do not demonstrate you have completed the task. For example, do not say "yes" "done" "finished" "I have screenshot" These responses are not proof you did the work and they waste the time of administrators and employers. These proofs are marked as SPAM and count against your success rate.
6. Do not write the following or similar phrases in your proofs: "Hi, I have finished this task, here are my proofs." The employer already knows what proofs he asked for. There is no need to repeat. Only write what is asked for. These proofs are marked as SPAM and count against your success rate.
Remember, if you do not understand a task, can't complete a task, or you encountered an error, don't submit the job in an improper manner. It's better not to do a job, than to submit an incomplete proof.
Freelancers must maintain a success rate of above 75% at all times (Satisfied tasks). Too many “Not-Satisfied” tasks will lower Freelancer's success rate. A low success rate prevents a Freelancer from performing jobs for the next 30 days.
Click the 'Post Job' button at the top of your dashboard. Be sure to complete all boxes and select the right category before submitting your job. All Jobs submitted are reviewed for approval before being displayed to Freelancers.
1. Select the proper category.
2. Format your description and proofs properly. If you need help with formatting check out a few jobs already posted to see how it’s done.
3. Pay a fair wage according to the category selected.
4. Do not post confusing job descriptions or requirements for proofs
5. Do not ask for proofs to be submitted off site, such as sending you an email.
6. Do not ask Freelancers to pay for something in order to work.
Administrators check each job posting. The easier you make it for administrators to review your post, the faster it will go live.
Employers have a chance to rate every submitted task. Employers pay only for tasks they are satisfied with. Solonot does not charge any fees for tasks that do not meet requirements set by Employers
Go to your profile page and click "My Jobs" button. All jobs posted by you are listed in the 'My Jobs' page in your dashboard. Click the 'Rate Jobs' button (at the extreme right hand - in the 'Action' Column) and a list of all submitted tasks for the job will be displayed. By default, the status of all jobs completed by workers will indicate 'pending'. You can approve and disapprove task by clicking either 'Approved' or 'Disapproved' button in the 'Action' column. You must refresh the page after reviewing the tasks to confirm that the desired actions has been submitted. You can see proofs of tasks done via the 'See Proof' button in the profile page on your dashboard. Clicking "Approve" automatically transfers the fund you have set aside for a task to each Freelancer's account. You would only be paying for tasks you rate "Approved". Should you find a submitted proof unacceptable, click on the Disapprove button to decline such task. To disapprove a task, you must enter a reason for declining the task and click "Disapprove". No tasks should remain open for more than 3 days. If you forget to rate your Workers' tasks, they will automatically be closed by the system and will be rated "Approved" after 3 days.
Go to your profile page and click "My Jobs" button. Then click the "Rate Jobs" button beside the job you want to the proofs. This will take you to a page that shows the list of tasks and proofs submitted for the job. Click the 'See Proof' button (at the extreme right hand - in the 'Action' Column) of the job you want to see the proofs submitted by the Freelancers. Don't forget to rate each task (Approve or Disapprove) via the 'Rate Jobs' button on your profile page. This is very important because no tasks should remain open for more than 3 days. If you forget to rate your Workers' tasks, they will automatically be closed by the system and will be rated "Approved" after 3 days.
Pay fairly. Although a particular amount has been set for each job, The best practice would be to ask yourself, "Would I do that for that amount I’m paying?". If your answer is YES, then the price is right. If your answer is NO, you should increase the price.
We accept jobs that help Employers promote their business (website, apps, social media...) or help them do something they cannot do by themselves; where they need more people and their knowledge to achieve goals. It is acceptable to ask Freelancers to: Sign up to a website, Write a review, Do research, Search online, Blog about products, Place banners or links on their website, Watch, Upload or Download videos or pictures, Subscribe to a newsletter, Vote online, etc.
We do not accept any job that could harm a third party. No spam or scam jobs will be approved. It is not acceptable to ask Workers to: Use a credit card or disclose their credit card information, Provide bank account details, Spam or harm a website, Use any form of payment to finish a task, Exchange money between payment systems, Create fake review, Give negative rating or negative feedback, Sign up to website requiring activation or membership fee, Sign up for a free trial or similar offers that might risk payment charges after free trial expires, Perform more than 3 connected tasks in a single Campaign, Asking for proofs to be emailed (all proofs must be places in proof box provided), etc.
We charge fees to maintain the platform to take care of administrative expenses. We charge a small fee to review every Job, correct it and monitor the system. Job approval fee is for tasks rated satisfied and approved is 10% each for both employers and Freelancers.
When users deposit fund using the automated deposit option, fund is available in their account immediately. Deposit options are listed on the Wallet page. We charge no fee on deposits.
Users can withdraw their earnings when they earn minimum of $10. Withdrawals are processed once a week - Fridays. You can submit a payment request via the 'Payment Request' button link on the Wallet page in your dashboard. You must submit your withdrawal request before 12am on Friday. You are charged $ - to process withdrawals. Withdrawals are sent to your bank or Momo account. To get paid, you must fill in your bank or Momo details on your profile page.
Click on the "Wallet" link at the top menu to see deposit options.
The 'Earnings' refers to incomes made by a user (i.e., worker) for tasks/jobs completed. The 'Deposits' refers funds deposited by a user (i.e., employer) to pay for jobs posted. Users 'Earnings' can be withdrawn money when they earn $10. Withdrawals are processed and transferred to users bank or Momo account once a week - Fridays. 'Deposit' is non-refundable. We do not generally issue refunds after a successful deposit.
Yes, you can use your earnings to post jobs provided you have earned up to the minimum payout (i.e. $10). Should you want to use your earnings to post jobs as an employer, please contact the platform Administrators (via the contact page) to request for the transfer of your earnings to your deposit account. Administrators will process your request and the fund will be available in your deposit balance for posting of jobs. This is necessary for monitoring of activities on the platform.
Pending Tasks and Pending Earnings are available in members' dashboard. 'Pending Tasks' refers to jobs completed by a Freelancer, which have not been rated by the employers. 'Pending Earnings' refers a Freelancers’ earning for jobs/tasks which have not been rated (i.e., approved or disapproved) by the employers. Freelancer’s pending earning is updated after approval of jobs by employers. Members can see the list and status of jobs they completed via the 'Completed Tasks' button on profile page on the dashboards.
We believe Solonot should stay a clean place. We work hard to make it reliable and valuable to Employers and Freelancers. Therefore, we do not tolerate any illegal activities, scam, spam or trying to mislead other users to gain an advantage, get free work or ask others to perform actions that are not legal. We monitor everything from our system’s backend. As soon as we notice strange behaviour or any kind of malicious act, we put such accounts on hold and contact the owner. In cases where we are 100% certain a user has tried to perform an illegal activity, we will immediately terminate such an account. Read the Terms of Use to learn more.
Refer new members and earn a commission when they purchase jobs and when they complete jobs. The more people you bring to the Solonot platform, the more you will get paid! Login to Solonot; go to your Dashboard to find your Referral Link. You can access your Affiliate record via your profile page by clicking 'Your Referrals' link button. You can access your Affiliate statistics from your profile page by clicking 'Your Referrals' link button. The statistics show how many users have signed up with your Affiliate Link, their deposits/earnings, and how much you were paid.
Please email us at support@solonot.com, and we will get back to you as soon as possible.